Shipping Policy
Shipping of Original Artwork
My studio is located in Warsaw, Poland, from where I ship all original artworks and prints.
- Shipping within Poland is free.
- Shipping costs for international orders are calculated at checkout.
Destination | Delivery Time for Original Artwork |
Poland | Up to 7 business days |
Europe | Up to 10 business days |
Shipping of Giclée Prints
Giclée prints are made to order upon receiving the purchase. Production time depends on the print shop’s workload and is as follows:
- Paper prints: 3–5 business days
- Canvas prints: 3–7 business days
Production time does not include shipping, which may vary depending on the destination:
Destination | Delivery Time for Giclée Prints |
Poland | Up to 7 business days |
Europe | Up to 10 business days |
Delivery Time and Possible Delays
The estimated delivery times are approximate and may change in exceptional situations, such as holidays, adverse weather conditions, or other unforeseen circumstances. In case of delays, please contact me via email, and I will do my best to verify the status of your shipment.
Responsibility for the Shipping Address
Please ensure that the provided shipping address is correct. I am not responsible for shipments delivered to an incorrectly provided address. If a package is returned due to an incorrect address, reshipping may incur additional costs.
Shipping Destinations
I currently ship to the following countries:
Austria, Belgium, Czech Republic, Denmark, France, Germany, Hungary, Ireland, Italy, Netherlands, Norway, Poland, Slovakia, Spain, Sweden, Switzerland.
Damages and Returns
If your order arrives damaged, please contact me within 3 days of delivery and provide photos of the damage. Detailed information can be found in the Return Policy.
Additional Customs Fees and Taxes
Orders shipped outside of Poland may be subject to additional customs duties or taxes, which are determined by the customs authorities of the destination country and are the responsibility of the buyer. I have no control over these charges and am not responsible for them.
Contact
For any questions regarding the Terms of Service, please contact us:
Email: contact@magdalenagalecka.com
Address: Warsaw, Poland.